In an effort to minimize the risk of spreading the Coronavirus (COVID-19), City Hall will be closed to the public until further notice. Residents and businesses can contact City Hall Departments during hours of operation by calling City Hall and its employees at 401-728-0500. A drop box will also be available at City Hall. For COVID-19 information in the City of Pawtucket, please visit http://www.pawtucketri.com/COVID19. 

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Sewer Emergencies

What Do I Do If My Sewer Backs Up?

This is a question a person hopes never to have to ask, but if it happens, knowing how to proceed should save money and aggravation.

Responsibility for maintaining flow in your sewer line is shared between you and the City. The Sewer Use Ordinance requires the Department of Public Works to maintain the sewer mains in the street. The City will also assume responsibility for the repair of a broken or cracked sewer lateral between the curb line and the sewer main. All other blockages or broken pipes are the responsibility of the property owner.

If your Sewer line is blocked, first call the city sewer dept. at (401) 722-3325 between the hours of 7:30 am and 3:30 pm. After hours and weekends call the police or fire department and they will contact a sewer department representative who will follow up on your complaint. The sewer department representative will let you know if you need a plumber to solve your problem.

If you have any questions, please call:
(401) 722-3325

City of Pawtucket City Hall to Temporarily Close to Public Amid COVID-19 Pandemic (Multiple Languages)

  • April 3, 2020
  • Press Release

Mayor Grebien Signs Executive Order until Further NoticePawtucket – The City of Pawtucket has announced that, in an effort to minimize the risk of spreading the Coronavirus (COVID-19), City Hall will...  Read More >

City Speak
"The birthplace of the American Industrial Revolution, Pawtucket is poised to undergo a 21st century evolution into Rhode Island's premier arts and cultural destination, an ideal community to live, work, play, start a business and raise a family."

- Mayor Donald R. Grebien

New Event

2019 Spring Street Paving

  • May 2, 2019
  • Event

Road_Section_NameFrom_StreetTo_StreetPLEASANT VIEW WAY/WOODBINE STBroadwayCarnation StROWE AVE 02Waterman StEaton StWEBSTER ST 02Baxter StLinton StWEBSTER ST 03Linton StMendon AveWEBSTER ST 07George...  Read More >