Home > Public Works Department > Sewer Emergencies

Sewer Emergencies

What Do I Do If My Sewer Backs Up?

This is a question a person hopes never to have to ask, but if it happens, knowing how to proceed should save money and aggravation.

Responsibility for maintaining flow in your sewer line is shared between you and the City. The Sewer Use Ordinance requires the Department of Public Works to maintain the sewer mains in the street. The City will also assume responsibility for the repair of a broken or cracked sewer lateral between the curb line and the sewer main. All other blockages or broken pipes are the responsibility of the property owner.

If your Sewer line is blocked, first call the city sewer dept. at 728-0500 ext. 282 between the hours of 7:30 am and 3:30 pm. After hours and weekends call the police or fire department and they will contact a sewer department representative who will follow up on your complaint. The sewer department representative will let you know if you need a plumber to solve your problem.

If you have any questions, please call:
(401) 728-0500, ext. 282

Mayor Grebien Announces the 2018 Schedule for Free Monthly Mattress, Box Spring, and E-Waste Drop Off for Residents

  • January 16, 2018
  • Press Release

Mayor Donald R. Grebien announced that the City of Pawtucket in partnership with MTG Disposal, its trash and recycling vendor, will continue to provide an added service to Pawtucket residents seeking...  Read More >

City Speak
"The birthplace of the American Industrial Revolution, Pawtucket is poised to undergo a 21st century evolution into Rhode Island's premier arts and cultural destination, an ideal community to live, work, play, start a business and raise a family."

- Mayor Donald R. Grebien

New Event

Pawtucket City Hall Extended Hours

  • October 30, 2017
  • Event

Pawtucket City Hall will Extend its Hours to enhance public convenience on the following dates:Thursday, October 19, 2017, 8:30 A.M. to 7:00 P.M.Thursday, November 16, 2017, 8:30 A.M. to 7:00 P....  Read More >